Ordering

Ordering

Total Paintball Gear Accepts
1) All Major Credit Cards

• Mastercard (preferred)
• VISA (preferred)
• Discover
• American Express

• We can only accept Visas and MasterCards that are issued within the US, Canada, or Puerto Rico. Orders placed with a Visa or MasterCard that is issued from outside of the US or Canada will be automatically cancelled.
• We apologize for any inconvenience this may cause.

2) Paypal - you can checkout with paypal paying for your order directly from your paypal account or from your Visa, Mastercard, Discovery, or AMEX card.

3) Google Checkout

4) Prepay: Check or Money Order
To place an order and send payment by mail, start by browsing the website and finding what you would like to order. Write down the product ID for all items you want to purchase. Then, call 877-214-1821 and a friendly representative will help with your order. Be sure to write down the order number on your money order! Send a cashier's check or money order for the total you are given and send it, along with your order number, to:
Total Paintball Gear
Orders
963 Topsy LN. Ste 306
Carson City, NV
89705

Please allow 5 to 10 days for us to receive payment via the mail and process your order. Allow another 2 to 12 days for delivery once the order has been shipped, depending on the shipping method you have chosen. We will hold the items on your order for up to two weeks while waiting for your payment to arrive. If payment has not been received within two weeks, your order will be cancelled. Free or discounted shipping does not apply on orders paid for via money order or cashier's check.

Sales Tax
You do not have to pay sales tax unless you live in Canada.

When will my card be charged?
Your credit card will not be charged until your order is shipped. However, your financial institution may hold those funds until we charge the order. In this case you may see an authorization for the amount on your card. If the order is not charged and shipped the authorization drops after several business days. If the authorization has not dropped after 5 business days please contact your financial institution to have the authorization removed.

Changing or Canceling an Order
To change your order email us or contact Live Chat to speak with one of our Customer Service Reps.

Out of Stock Items
Out of stock items will list 'Expected to ship in 2 - 7 days' in the description field in your Shopping Cart. When you order an out of stock item, your order will be placed on backorder status. You can always email us to find out the item's expected arrival date.

Substitution policy: The only thing we cannot guarantee color on is paintballs.

Do You Offer Quantity Discounts?
Yes, we offer quantity pricing for larger orders. The fastest way is to contact us by live chat located on every page of the website on the right column bar.  You can then tell the customer rep what you are wanting and they'll provide you with the details you need.